The Georgia Department of Driver Services, along with the Department of Revenue, will close for a few days in January to complete a technology upgrade.
The Driver Record and Integrated Vehicle Enterprise System (DRIVES) is a multi-year upgrade that will modernize the current Drivers License and Tag & Title systems, according to a press release from the DDS. It will also offer additional security benefits.
The closure will take place from January 14 through January 18 for the DDS, and will be January 13 through January 18 for the DOR. That means anyone with January renewal dates for their vehicle tag or driver's license will need to plan ahead. DDS and DOR both encourage renewing early, if possible.
“We are excited for this upgrade which will enable us to provide the best customer service possible whether in person or online once the upgrade is complete,” said DDS Commissioner Spencer R. Moore.
Customers will not be able to visit the DDS or DOR in person at a center or kiosk, or utilize the only services or mobile app. Once the transition is complete, customers will be prompted to reestablish their existing DDS online account for security purposes.
All services will be operational again on January 19. Officials ask for customers to be patient as team members adjust to the new software upgrades.
DRIVES has been utilized since spring 2019.
