Chances are, you had no idea when it happened, but the Hall County 911 Center has completely transitioned to a new radio system.
The new system doubles 911 operators' capacity to communicate with first responders in the field.
"This new technology increases and improves communications between 911 operators, law enforcement, firefighters and EMTs," Assistant Hall County Administrator Marty Nix said in a press release. "That results in an increased level of safety for all Hall County citizens."
The Hall County 911 Center made the transition to the new system at 12 a.m. on Feb. 15. Nix said there was no interruption in service.
"Implementing the new system was no easy feat, and I'd like to applaud our 911 staff for their care and diligence in making sure that no calls were dropped during this time and that the availability of 911 operators during the cutover was not compromised," said Nix.
Hall County 911 Director Gail Lane said the old radio system operated 24 hours a day, seven days a week, generating a lot of wear on the system.
"In addition, the company that made the old system was no longer making upgrades to it and would no longer supply parts for its repair beginning in 2018, making it virtually obsolete," said Lane.
The new radio system is one of several upgrades to the 911 system approved by Hall County voters with the passage of SPLOST VII in March 2015.
