BellSouth rolls out long-distance service in Georgia, Louisiana
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Posted 3:02PM on Friday, May 24, 2002
ATLANTA - BellSouth Corporation launched long-distance service Friday in Georgia and Louisiana, hoping to lure customers who have relied on the company for local calls for years. <br>
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BellSouth, the largest local phone provider in the Southeast, wants to offer long-distance service in each of its nine states. Federal regulators granted approval for the first two states earlier this month. <br>
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The next step will be convincing Georgia and Louisiana customers to switch from other long-distance providers. BellSouth plans to bait them with competitive calling plans and the prospect of an easier-to-understand phone bill. <br>
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BellSouth's chief operating officer for consumers, Valencia Adams, said ``They're looking for ease. They're looking for simplicity. The ability to have everything on one bill is absolutely an overwhelming offer for them.'' <br>
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Expansion into the long-distance market comes at a difficult time for BellSouth, which announced a week ago that it was cutting four-thousand to five-thousand jobs because of the weak economy, regulatory pressures and tough competition. <br>
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The cuts represent about five percent of the company's work force. BellSouth is offering severance packages to some workers and plans to begin layoffs in July if more cuts are needed. <br>
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BellSouth did not have an exact number of customers who signed up for long-distance service today, but said it was busy handling requests from both consumers and businesses.