American, United airlines reach ticket agreement for E-Tickets
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Posted 8:32AM on Friday, March 8, 2002
DALLAS - American and United, the nation's two largest airlines, announced Thursday that they will link their electronic-ticketing systems and make it easier for passengers to switch from one carrier to the other.<br>
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Travelers whose itineraries include flights on both airlines will be able to carry one ticket instead of two, the airlines said.<br>
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American said the new policy took effect Wednesday.<br>
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Passengers with electronic tickets often run into problems if they try to rebook on other airlines. They generally must convert their e-tickets into a paper tickets because airlines often don't have access to one another's electronic ticket databases.<br>
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Under the American-United agreement, passengers whose flights are canceled can present their e-tickets and a picture IDs at the other airline's ticket counter and be rebooked, American said.<br>
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American said more than 65 percent of its customers use electronic tickets.<br>
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In trading Thursday, shares of Fort Worth-based American's parent, AMR Corp., fell 93 cents to close at $27.35 on the New York Stock Exchange, where shares of UAL Corp., Chicago-based United's parent, rose 54 cents to $16.40. <br>
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