ATLANTA - Delta Air Lines is offering thousands of passengers stranded in Atlanta by a rare snowstorm credits for future travel as an airport task force studies how to avoid future weather woes.
Delta's largest hub - Hartsfield Atlanta International Airport - was paralyzed January Second and Third by a winter storm that dumped almost five inches at the airport. Flights stacked up as de-icing crews were unable to keep pace with the weather.
Some passengers were stuck on planes for up to ten hours and more than four-thousand people were forced to spend the night in the airport.
The airline declined to specify how many people received the letter or the value of the credits, which spokeswoman Peggy Estes said varied based on the number of hours passengers were delayed.
Delta, the nation's third-biggest carrier, and its Atlanta-based regional subsidiary - Atlantic Southeast Airlines - control nearly 80 percent of the passenger traffic at Hartsfield.
The airport and Delta have formed a task force to examine the incident and suggest ways to avoid such hassles in the future.
Friday
July 4th, 2025
11:47PM
