Forsyth County has launched a new app and a new online portal to better connect citizens with their government.
The Connect2Forsyth app allows residents to report concerns, pay water bills, get county news and calendar alerts, among other things.
“We wanted to provide an easy to access mobile app that allows residents, and business, an integrated one-stop-shop for all things Forsyth County government,” said County Manager Kevin Tanner. “It also allows an easier way to submit an issue rather than searching for the right department phone number and making a call.”
Through Connect2Forsyth, mobile users can report an issue such as animal welfare, code compliance complaint, road debris and more; view and pay water bills and property taxes; obtain or renew a passport, water service, building permits, auto registration and more; call the County administration phone line; read the latest County news posts; view a calendar of events/meetings; and contact District Commissioners.
Connect2Forsyth is available for free download through the Apple App Store on IOS devices and the Google Play Store on Android devices.
The portal is a 311 request service portal and allows for residents to submit a non-emergency report for items such as noise complaints, animal welfare issues, County maintained road repairs. Visitors can also view status updates on issues as they are worked by County staff.
“As a County, we want to respond to incidents and complaints as quickly as possible to resolve them,” said Tanner. “The new portal is a great tool because it routes complaints from residents directly to the appropriate County staff and allows both sides to track the status of the item.”