Six Continents Hotels to adjust billing errors

ATLANTA - An undetermined number of people who recently stayed at Holiday Inns and other hotels owned by the same company were overcharged by mistake, officials said. <br> <br> Atlanta-based Six Continents Hotels said on its Web site that the error affected less than 1 percent of its guests but did not indicate exact figures. <br> <br> The company owns more than 3,200 hotels known as InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express and Staybridge Suites by Holiday Inn. <br> <br> ``On October 29th, Six Continents Hotels discovered a problem with some credit card and debit card transactions at many of the hotels, resulting in some guests being overcharged,&#39;&#39; according to the Web site. <br> <br> Six Continents said the mistake was made by First Horizon Merchant Services of Englewood, Colo., which processes credit cards used by hotel guests. <br> <br> The company said it was ``taking immediate steps to address the situation&#39;&#39; and recommended that anyone who stayed at any of its hotels recently contact their credit card company. <br> <br> Six Continents said First Horizon had contacted the credit card issuers, which were in the process of reversing the billing errors. Six Continents also has set up a hot line.