ATLANTA--(BUSINESS WIRE)--Jan 7, 2025--
Product Genius, an AI-powered customer engagement platform, today announced a risk-free guarantee: Your business will experience at least $15,000 ROI on Product Genius within one year of adopting it—or we'll refund your money. Designed to simplify operations, resolve customer issues in real time, and boost revenue, Product Genius is already earning praise from early adopters for its ability to transform customer engagement and operations.
"Our platform simplifies customer interactions, enabling businesses to proactively address issues in real time,” said Ken Gavranovic, CEO of Product Genius. “This means happier customers, fewer complaints, and measurable improvements to your bottom line."
Solving Critical Business Challenges in Real Time
Product Genius addresses key pain points that businesses face daily:
- Missed Revenue Opportunities: Businesses lose upselling chances and fail to capitalize on real-time customer interactions. Product Genius boosts conversion rates by 22.3% through real-time upselling prompts.
- Negative Online Reviews: Complaints escalate to public platforms, harming reputations. Product Genius prevents 1-star reviews and bad word of mouth by resolving customer issues instantly and encouraging 40% more 5-star reviews.
- Operational Inefficiencies: Manual feedback collection creates delays. Product Genius reduces response times by 70%, consolidating insights into a single platform.
- Lack of Customer Feedback: Product Genius empowers customers to provide feedback via QR codes, websites, and social platforms —capturing insights businesses would otherwise miss.
- Low Employee Bandwidth: By automating repetitive tasks, Product Genius helps businesses like SaaS providers reduce email support tickets by 30%.
- Missed Growth Insights: Feedback-driven insights help businesses adjust offerings, predict trends, and enhance customer satisfaction.
Real Success Stories
Businesses across industries are achieving measurable success:
- Keene Murphy, owner of 11 businesses (pizzerias, ice cream shops, daycare centers):
"The ease of using Product Genius and how quickly it engaged our customers was a game-changer. We saw better customer satisfaction and more actionable feedback within weeks." - Jessica Evans, Owner/Operator of Auston’s on 98:
"This platform has been incredibly helpful! We've received a wealth of feedback and made actionable adjustments that noticeably improved our business. I love how easy it is for customers to share their thoughts." - A SaaS company reduced Zendesk tickets by 30%, freeing resources for higher-impact work.
- A regional gym chain increased retention by addressing customer concerns in real time, reducing complaints, and boosting 5-star ratings by 40%.
Powerful Features for Real-Time Results
Product Genius delivers a robust suite of features to streamline operations and enhance customer satisfaction:
- Reputation Management: Prevent negative reviews and bad word of mouth by resolving issues in real time and encouraging 40% more 5-star feedback.
- AI-Driven Upselling: Real-time recommendations increase conversion rates by 22.3%.
- Centralized Feedback Dashboards: Aggregate customer insights from QR codes, social media, and emails into one actionable platform.
- Real-Time Alerts: Reduce response times by 70%, ensuring critical issues are addressed instantly.
- Operational Dashboards: Track performance metrics, identify bottlenecks, and optimize workflows.
- Real-Time Promotions: Deliver offers directly to customers' Apple and Google Wallets.
Pricing & Availability
Product Genius offers flexible plans tailored to business needs:
- Starter Plan: $39.95/month – Includes 1 AI instance, 50 monthly conversations, and core features. Typical ROI: $15,000+ annually.
- Professional Plan: $99.95/month – Up to 10 AI instances and advanced analytics. Typical ROI: $25,000+ annually.
- Enterprise Plan: $500/month – Unlimited AI instances and conversations, advanced customization, and dedicated support. Typical ROI: $100,000+ annually.
Seamless Integration: Product Genius works with major POS and CRM systems, going live in under 10 minutes. All plans include a 30-day free trial and dedicated onboarding support.
Don’t Miss the AI Revolution
See how Product Genius can transform your business.
- Visit ProductGenius.guru to start your free trial.
- Join our next webinar to explore real-world success stories and features in action.
About Product Genius
Founded in 2024 by industry leaders behind Web.com and the architects of AWS, Product Genius simplifies customer engagement and drives measurable business growth. By resolving issues in real time, driving upselling opportunities, and consolidating actionable feedback, Product Genius ensures your business stays ahead.
Headquartered in Atlanta, GA, Product Genius serves clients in retail, hospitality, medical, entertainment, and more.
View source version on businesswire.com:https://www.businesswire.com/news/home/20250107079629/en/
CONTACT: Ken Gavranovic
CEO, Product Genius
Email:[email protected]
Phone:(404) 590-2662
KEYWORD: GEORGIA UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: SOFTWARE CONSULTING ARTIFICIAL INTELLIGENCE DATA MANAGEMENT SMALL BUSINESS PROFESSIONAL SERVICES TECHNOLOGY OTHER TECHNOLOGY
SOURCE: Product Genius
Copyright Business Wire 2024.
PUB: 01/07/2025 06:30 AM/DISC: 01/07/2025 06:30 AM
http://www.businesswire.com/news/home/20250107079629/en
