Delta inviting employees to help clean aircraft to boost customer service
By The Associated Press
Posted 5:15AM on Friday, April 21, 2006
<p>Delta Air Lines Inc. said Friday it is inviting employees to volunteer to help clean aircraft in an effort to boost morale and improve customer service at the nation's third-largest carrier.</p><p>Employees who volunteer aren't being paid for the work, but the Atlanta-based company said the effort is not a cost-cutting initiative.</p><p>The initiative launched earlier this week includes increasing the frequency of aircraft deep cleans and refurbishing aircraft interiors.</p><p>Delta said it is not eliminating its overnight cleaning crews, and it said it has committed millions of dollars in additional resources to support the cleaning effort.</p><p>The company said dozens of Delta leaders, including several executives, so far have participated in cleaning activities in New York, Cincinnati, and Salt Lake City.</p>