Charter closes call center, lays off 8 in Gainesville

GAINESVILLE - The customer call center for Charter Communications in Gainesville has closed, resulting in the layoffs of eight people. <br> <br> Gainesville manager Judy Drennen says this is a result of Charter centralizing its call centers to Greenville, South Carolina. The local call center officially closed Friday. <br> <br> Charter provides cable TV service to most of Hall County and also offers Internet service.<br> <br> Drennan adds that all other departments still remain in Gainesville and all can be contacted by customers who walk into the Thompson Bridge Road office. <br> <br> Otherwise, telephone calls will be directed through the toll free number that is posted on monthly statements.