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Gainesville retailer debuts technology that restores hope when cell phones take a plunge

By AccessWDUN staff
Posted 12:19PM on Friday 6th May 2016 ( 8 years ago )

TCC, the largest Verizon Premium Wireless Retailer in the U.S., announces it is rolling out drying technology from Redux in nearly 700 nationwide stores, including its location in Gainesville at 1943 Jesse Jewell Parkway. The company first introduced the technology in select TCC stores in early 2015 and is now expanding its availability.

Redux removes all moisture from wet cell phones and returns them to safe working condition. A company press release says the process has been successful in recovering devices damaged by many perils, including the toilet, pool, washing machine, mud, beer, wine and more. Pricing for the successful recovery of a device is $50 for a basic phone or a data device and $90 for a smartphone, in addition to a $10 diagnostic fee. Additional phone insurance providers will offer lower pricing for a successful recovery of a device.  

For customers who choose a more proactive approach, Redux is offering a discounted membership program for $29.99, which includes two recoveries of devices. 

"Everyone thinks their phone is fried when it gets wet, and that just simply isn't the case,” said Reuben Zielinski, co-founder of Redux. “This new technology will remove 100 percent of the moisture from wet electronics, allowing many mobile device users to recover their hardware investment and precious data.”

In order to ensure a successful revive when a phone gets wet, customers should follow these steps:

  1. Do not plug the device in
  2. Turn off the device immediately
  3. Remove the battery (if possible)
  4. Visit your local TCC store

Upon a successful revive, according to the release, the device will maintain its existing life expectancy. The process typically takes less than one hour.

http://accesswdun.com/article/2016/5/396567/gainesville-retailer-debuts-technology-that-restores-hope-when-cell-phones-take-a-plunge

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