According to Toyota, the President's Award is only earned by select dealerships that have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.
In a press release, the Gainesville dealership thanked its customers for the award, saying the honor "is also a symbol of our continuing dedication to satisfying our customers from the day you buy a Toyota and for as long as you own it."
Milton Martin Toyota is a third generation family-owned and operated dealership. Over 50 years ago, Milton Martin opened the dealership, which is now owned and operated by his sons Mike and Ricky Martin as well as his grandsons Tommy, Brandon and Evan Martin.
http://accesswdun.com/article/2012/3/246666