Delta passengers directed to use automated check-in
By
Posted 11:59AM on Wednesday 5th February 2003 ( 22 years ago )
ATLANTA - Delta Air Lines will try to curb traffic at airport ticket counters this spring by encouraging passengers to use its automated check-in kiosks. <br>
<br>
The Atlanta-based airline also plans to add telephone banks that will connect travelers with reservations agents. <br>
<br>
Employees near entrances will direct passengers to the kiosks, the phone banks or ticket counter agents, depending on what help they need. <br>
<br>
Company officials say the new system will be expanded at Hartsfield Atlanta International Airport and other hubs. Delta says it also will result in shorter lines, even at peak times. <br>
<br>
Rob Maruster -- Delta director of airport strategy and services -- said ``it's going to look very nontraditional.''
http://accesswdun.com/article/2003/2/183798
© Copyright 2015 AccessNorthGa.com
All rights reserved. This material may not be published, broadcast, rewritten, or redistributed without permission.