No matter which company you use, there will be fees that you have to pay that come under the general heading of "base charges." These charges should be identical or nearly so from each company. Some companies bundle them all together or split them out into a bunch of confusing things. If there are charges on a bill that you don't understand, ask the company representative if they are included in its base charge.
Our base charge will vary from that of your neighbors or friends because it is set by your individual demand for gas over a year's period. The more gas you use, the more you pay for the base charge. Gas companies do not compete on price on base charge. Remember, your base charge should be about the same with all companies.
The big price choice you make is for the gas itself. Gas is measured by therms. Companies will quote you so many "cents per therm," just like a gas station quotes so many cents per gallon when you fill up your car.
There are three pricing formulas in the market right now. You first need to decide which you prefer. Once you decide which of the three methods of pricing you want, you are ready to shop.
* The price per therm "floats" with a different price each month. With this option you'll pay more when the price of gas is high, and less when it is low.
* The price per therm is fixed with the same price for a year or more. With this option you may get stuck paying too much if the price drops below the fixed level. On the other hand, if the price goes up you'll continue to pay the guaranteed rate.
* You pay a set total bill per month for a year or more regardless of how much gas you use. This is different than budget billing, where your bill is adjusted based on your actual use each year. In this case, your monthly cost is guaranteed even if you use a lot more gas than expected. You may end up paying more than necessary if you use a lot less than expected.
If you decide you want a fixed cost option, call the marketers and ask what their guaranteed rate is. The company that offers the lowest fixed price per therm will be your cheapest company. As you get quotes, be sure to ask if there is a separate pipeline charge. Not all marketers charge this fee. Choosing a plan with pipeline fees usually means higher monthly bills.
Be cautious about signing a contract. Not every provider requires one. The Georgia Public Service Commission (PSC) is tracking which companies provide good customer service and which do not. You don't want to get stuck in a bad long-term deal. By avoiding companies that require you to sign a contract, you are free to switch companies should you find a lower rate or better service.
Debbie Wilburn is County Agent/Family and Consumer Science Agent with the Hall (770)535-8290 and the Forsyth (770)887-2418 County Extension Service.
http://accesswdun.com/article/2002/2/199049