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Hartsfield, Delta create task force to review snow, de-icing problems

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Posted 5:43PM on Tuesday 8th January 2002 ( 23 years ago )
ATLANTA - Hartsfield Atlanta International Airport and Delta Air Lines agreed today to create a task force, hoping to prevent the kinds of long delays caused by last week&#39;s cold and snow. <br> <br> The first task is to review operational problems that stranded thousands of passengers flying through the nation&#39;s busiest airport. <br> <br> The task force will issue its report February 15. It will be led by Hartsfield general manager Benjamin DeCosta and John Selvaggio, Delta&#39;s senior vice president of airport customer service. <br> <br> Atlanta got nearly 5 inches of snow last Wednesday and Thursday. The storm virtually paralyzed airport traffic as planes waited to be de-iced. Arriving flights got stuck behind planes waiting to take-off. <br> <br> Some passengers spent hours stuck on grounded planes, only to stranded at the airport when the flights were finally cancelled. <br> <br> In a statement, Hartsfield and Delta officials called the delays unacceptable. Officials say they&#39;ll develop a plan so better and quicker decisions, so the same thing does NOT happen again the next time it snows heavily. <br>

http://accesswdun.com/article/2002/1/200450

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