clearn.png
Sunday May 19th, 2019 5:19AM

More flight delays, cancellations for US airlines in April

By The Associated Press

WASHINGTON (AP) — Canceled and delayed flights rose in April on the nation's leading airlines, and so did consumer complaints, according to figures released Wednesday by the U.S. Department of Transportation.

The rate of canceled flights nearly doubled to 1.6 percent in April compared to the same month in 2016. Delta Air Lines accounted for nearly half the cancellations — it was crippled for days by a one-day storm in Atlanta.

About 78.5 percent of flights arrived within 14 minutes of schedule, down from the 84.5 percent on-time rate in April 2016, according to the latest figures available from the government.

Hawaiian Airlines had the best on-time rate, at 88.8 percent, while Virgin America was last at 64.6 percent.

Complaints rose 70 percent, although only a tiny fraction of the millions of travelers lodged a protest.

April was also the month in which a passenger was dragged from a full United Express flight, igniting a debate over poor customer service on U.S. airlines.

Consumers lodged 1,909 complaints with the Transportation Department, with 1,430 filed against U.S. airlines. Most consumers complain directly to the airline, but the carriers don't have to report those figures.

More than one-third of complaints dealt with canceled or delayed flights or missed connections.

Discount carrier Spirit Airlines had the highest rate of complaints, followed by United, which took a public-relations beating after video surfaced of airport officers roughly hauling a 69-year-old man off a United Express plane to make room for crew members flying to their next assignment.

Southwest Airlines had the lowest complaint rate.

___

The Transportation Department report can be found at http://bit.ly/2t3KDdx

  • Associated Categories: Local/State News, Associated Press (AP), AP Business, AP Business - Consumer News, AP Online - Georgia News
© Copyright 2019 AccessWDUN.com
All rights reserved. This material may not be published, broadcast, rewritten, or redistributed without permission.
Jurors end 3rd day of deliberations without verdict
A jury deliberating a manslaughter charge against a Minnesota police officer in the death of a black motorist was struggling to reach agreement on Wednesday, ending its third day without a verdict after a judge's order to continue trying
6:55PM ( 10 minutes ago )
Terrell Davis' visit with Broncos brings back memories
Terrell Davis has visited the Denver Broncos headquarters for the first time since being elected to the Pro Football Hall of Fame
6:54PM ( 11 minutes ago )
The Latest: San Francisco police seek motive in UPS shooting
San Francisco authorities say they're interviewing the families of victims and witnesses to piece together what led a gunman to open fire in a UPS warehouse
6:51PM ( 14 minutes ago )
Associated Press (AP)
California aims to quash immigration detention growth
California is aiming to quash the growth of immigration detention in the state in a proposed budget measure to push back against the Trump administration's plans to boost deportations
6:33PM ( 32 minutes ago )
Fed raises key rate and unveils plan to reduce bond holdings
Federal Reserve raises key policy rate and announces plans to start trimming bond holdings
6:21PM ( 44 minutes ago )
A morning's baseball drill becomes an assault on Republicans
A morning's baseball drill becomes an assault on Republicans
6:09PM ( 56 minutes ago )
AP Business
Feds point fingers as 'debt relief' cos. prey on students
NerdWallet takes an in-depth look at the pervasive and predatory student loan scams sweeping the countryOnly seven of 130 student-loan businesses have been shut down by the U.S. government agencies
11:16AM ( 7 hours ago )
Administration looks to curb CFPB powers, change bank rules
The Trump administration is proposing to curb the authority of the consumer finance watchdog created following the economic crisis as it drives toward easing restrictions on banks and financial institutions
8:14PM ( 1 day ago )
3 Mile Island owner threatens to close ill-fated plant
Nearly four decades after Three Mile Island became the site of the nation's worst commercial nuclear power accident, the plant's owners are threatening to shut it down in 2019 unless the state of Pennsylvania comes to its financial rescue
4:40PM ( 2 weeks ago )
AP Business - Consumer News
Collapsed interstate bridge in Georgia reopens to traffic
A key section of interstate highway through Atlanta has partially reopened, six weeks after a highway bridge collapsed because of a large fire.
7:41PM ( 1 month ago )
Cagle promises 500,000 new jobs in Georgia governor campaign
Casey Cagle will launch his campaign for governor on Sunday with a pledge to add half a million new jobs in Georgia in four years if voters choose him to replace term-limited Gov. Nathan Deal.
12:11PM ( 1 month ago )
Senate confirms Sonny Perdue as agriculture secretary
The Senate on Monday confirmed former Georgia Gov. Sonny Perdue to be agriculture secretary in President Donald Trump's administration as the farming industry looks to Washington for help amid a downturn in the market.
8:55PM ( 1 month ago )
AP Online - Georgia News
Jurors end 3rd day of deliberations without verdict
A jury deliberating a manslaughter charge against a Minnesota police officer in the death of a black motorist was struggling to reach agreement on Wednesday, ending its third day without a verdict after a judge's order to continue trying
6:55PM ( 10 minutes ago )
Terrell Davis' visit with Broncos brings back memories
Terrell Davis has visited the Denver Broncos headquarters for the first time since being elected to the Pro Football Hall of Fame
6:54PM ( 11 minutes ago )
The Latest: San Francisco police seek motive in UPS shooting
San Francisco authorities say they're interviewing the families of victims and witnesses to piece together what led a gunman to open fire in a UPS warehouse
6:51PM ( 14 minutes ago )
APNewsbreak: Utah cops tipped before man shot ex-girlfriend
A police report shows Utah police were investigating an anonymous tip about a man who wanted to kill his ex-girlfriend and himself just before he killed her and her son
6:50PM ( 15 minutes ago )
Rifle-wielding attacker wounds GOP leader, killed by police
A top House Republican, Steve Scalise of Louisiana, was shot by a rifle-wielding gunman Wednesday at a congressional baseball practice just outside of Washington
6:46PM ( 19 minutes ago )