clear
Friday September 4th, 2015 11:43PM

Scammers use email to target utility customers

By Staff
JEFFERSON - Scammers are busy again in north Georgia, according to Jackson EMC and this time, they're trying to gain access to customer information via email.

"We've seen a wide variety of phone scams over the last few years that threaten disconnection of electric service if an alleged overdue balance isn't paid immediately with a prepaid credit card, including the most recent one targeting restaurant owners during their busiest serving periods. But this is the first scam reported by our customers involving email," said Jackson EMC Director of Customer Service Brent Cochran.

The scammer apparently emails a billing message from a company called PG&E Energy, a California electric and gas utility. The message contains a link to view an invoice. Customers clicking on the link find their computer is infected with malware that could access their banking information, usernames and passwords.

"We've had a few reports of customers receiving emails like this and we're concerned that it could spread. Customers should ignore suspicious emails from organizations they're unfamiliar with and simply delete those emails. Under no circumstances should they access the link provided in the email," said Cochran.

Cochran said only Jackson EMC customers who have signed up for paperless billing will receive an email from the cooperative notifying them that their bill is ready to view.

"Customers who are uncomfortable clicking on the link in that email can simply go to Jackson EMC's website and log on to their online account access to view their electric bill," he said.

Jackson EMC warns customers to ignore requests for personal information, either over the phone or by email, and any demand for immediate payment to avoid having their power disconnected. If they question a contact regarding their Jackson EMC account, they should contact the cooperative's Customer Service team at 1-800-462-3691.

© Copyright 2015 AccessWDUN.com
All rights reserved. This material may not be published, broadcast, rewritten, or redistributed without permission.
US stocks post sixth straight year of gains
U.S. stocks ended a strong 2014 with moderate declines Wednesday.
4:43PM ( 8 months ago )
Palestinians push ahead in pursuit of war crimes charges against Israel
Stung by a resounding defeat in the U.N. Security Council, the Palestinians announced Wednesday that they joined the International Criminal Court to pursue war crimes charges against Israel.
1:57PM ( 8 months ago )
Business News
Grass fire impacts rush hour traffic on 985
Rush hour traffic on I-985 was slowed by a grass fire Wednesay afternoon with one lane closed while firefighters fought the blaze.
10:19PM ( 8 months ago )
Judge denies motions to move, delay Tsarnaev trial
Lawyers for Boston Marathon bombing suspect Dzhokhar Tsarnaev asked a federal appeals court Wednesday to overturn a judge's decision to not move his upcoming trial out of state.
10:02PM ( 8 months ago )
Sheriff: Man shot 2 on I-85 because he wanted car
A 22-year-old man shot two people who stopped to give him a ride on Interstate 85 in South Carolina on Christmas Eve because he wanted their car to drive to Georgia, a sheriff said Wednesday.
5:21PM ( 8 months ago )
Local/State News
Sentencing handed down for two former Hall Co. Sheriff Office employees
Federal Judge Richard Story handed out two similar sentences in U.S. District Court in Gainesville Friday afternoon but called each case unique to itself.
6:41PM ( 5 hours ago )
More attempted political comebacks set for Nov. 3; Clermont special election likely in March
As the books closed on qualifying for the Nov. 3 city elections Friday,the number of former office-holders seeking a political comeback in northeast Georgia increased.
6:36PM ( 5 hours ago )
Hall deputies arrest suspect in 2014 molestation case
Acting on a tip, Hall County Sheriff's Office warrants deputies arrested a man this week, suspected of child molestation in 2012.
1:17PM ( 10 hours ago )
Alto man arrested for growing pot
An Alto man is behind bars after authorities say he tried to cut down and dispose of marijuana plants while authorities were searching for pot growers from a helicopter.
12:38PM ( 11 hours ago )
Alto man injured after motorcycle leaves road near Unicoi Gap
An Alto man was injured Thursday when he lost control of his motorcycle and crashed near Unicoi Gap on Highway 75 north of Helen
12:12PM ( 11 hours ago )